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February NewsFebruary 2014 Issue
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eMail Scams

Protect yourself from the Internet and eMail scams by keeping your private information secure.

At Rio Bank, your privacy is very important to us. Thats why we want to provide you with information regarding a technique fraudsters use to lure online consumers to fake corporate Web sites through links sent via eMail. This scam on the Internet is called “phishing” (pronounced fishing).

The message in the eMail often warns consumers that their account will be closed if their information is not updated or “verified”. The links within the eMail are often pointed to Web forms to ask for bank account information, such as routing numbers, account numbers, PIN numbers, passwords and Social Security numbers. It is Rio Bank’s policy to not send or request confidential account information through eMail because it is not a secure form of communication. You should never enter private, personal information in a form that was sent to you by eMail.


  • Never click on links in unexpected eMails that request confidential information. If updates to information are needed, always type the address for the institution’s website into your browser
  • Before submitting confidential information through forms, make sure you are using a secure Internet connection. There are two ways of determining if your connection to a Web site is secure
    • Look at the address bar at the top of your browser
    • If the Web site address begins with https://, then you have an established secure connection
    • If the Website address begins with http://, then the connection is NOT secure
    • Look for a “lock” icon in your browsers status bar at the bottom right hand corner of your browser. The lock verifies your connection to the Website is secure
  • Make sure you have installed and run updated anti-virus and anti-spyware software which will keep your computer safe from malicious software that might have installed itself on your computer. Both viruses and spyware can leave your computer vulnerable to attack and intrusion
  • Install a Firewall, either software or hardware. A firewall will prevent attacks on your computer through the Internet by determining if a requested connection is malicious or not. A firewall is especially important if you are using a broadband Internet connection like DSL, cable, or satellite
  • Keep your Internet browser, anti-virus, anti-spyware and firewall up to date by visiting the manufacturers website and checking regularly for software and security updates
  • Review and monitor your checking account, debit card, credit card statements and your credit report regularly to be sure all transactions are legitimate
  • Watch for misspelling or grammatical errors on forms requesting confidential information. Hackers often make errors while rushing to get bogus Websites in place. If something doesnt look right, there is a good chance that its not
  • If you should ever receive an email or phone call requesting your personal, confidential information that appears to be from Rio Bank, DO NOT respond and contact the bank immediately at 956.631.7890
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